CRM Manager & Product Owner

Employment type: FULLTIME.

Job Description

Ready to pioneer digitalization and drive global commercial excellence? As Satair's Commercial CRM Manager and Global Product Owner for Salesforce, you will connect commercial operations with central Airbus technical teams. In this high-visibility role, you will define the product roadmap and empower users to boost performance and customer satisfaction.

We seek a structured, results-oriented leader to advocate for Satair within a shared Airbus ecosystem. What the job is You will report to the Head of Commercial Process, Performance & Transformation (ASCX) and integrate into a multi-disciplinary, multi-cultural team spread across the globe to match Satair's operational footprint.

In this role, you will lead CRM tool product development, manage day-to-day system administration, and drive continuous user adoption for a user base of more than 250 colleagues.

Your main responsibilities

Global Product Ownership

Serve as the strategic Product Owner of the Salesforce platform for the Satair scope, translating complex business needs into a cohesive product development roadmap.

Stakeholder Management

Leverage deep business knowledge and Salesforce expertise to be a credible, authoritative voice when defending Satair's change requests and product requirements with the central Airbus team in Toulouse1 …