Head of Content and Optimization

in Data, Digital Sales and Engagement DK (permanent) Ready to help shape the future of digital content and customer engagement at Nordea? As our Head of Content and Optimization, you’ll play a key role in defining how we connect with customers across digital channels and help drive our growth ambitions.

This is a leadership role for someone with deep digital content expertise, a strong understanding of customer behaviour, and a proven track record of building high-performing teams and capabilities. If you’re motivated by shaping content strategy, leading experienced specialists, and driving meaningful change at scale, this could be the opportunity for you.

About our team Meet the Data, Digital Sales & Engagement DK team. We are a team of 50+ specialists within Data, Digital Sales and Engagement, from content managers to dialogue specialists and data scientists, just to name a few. Common for all of us is our goal to create the best customer experiences in our digital channels and ensure high visibility for Nordea in own and external channels.

Main responsibilities in this role:

- Content & Optimization Excellence:

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