Senior Business Analyst

Employment type: Full time. Remote: Hybrid. Requisition: 24568. Join our Welcoming & Orchestration Tribe as a Senior Business Analyst and help shape the customer onboarding experience at Danske Bank.

You will turn complex business needs into clear solutions while collaborating with stakeholders across Nordics, Lithuania and India. In a supportive environment, you will deepen your expertise and contribute to meaningful customer journeys.

What you will be doing As part of our 8-10 person squad, you will work at the heart of customer onboarding, ensuring business processes, customer journeys and system integrations work together seamlessly. You will collaborate with Product Owners, stakeholders and implementation teams to deliver value in our complex but rewarding domain.

- Define solution scope and requirements with Product Owners and stakeholders - Translate business needs and incidents into clear backlog items and user stories - Support the squad in understanding end-to-end customer onboarding flows and dependencies - Bridge communication between squads, business stakeholders and implementation teams - Participate in agile ceremonies including refinement, planni1 …