Product Manager - Merchant Experience

Pay: competitive.

About the job

At Flatpay, we're building products that make running a business simpler. Flatpay is one of Europe's fastest-growing fintechs. Founded in Copenhagen in 2022, we've grown to more than 100,000 merchants across seven European markets and continue to expand rapidly.

We're looking for a Product Manager to help shape the experiences that connect merchants with their customers - from the moment a customer decides to visit or order, through fulfillment, payment, and daily operations inside the business. You'll work closely with engineering, design, commercial teams, and merchants to build products that become part of a merchant's everyday workflow.

What you'll do

You'll own products that sit at the intersection of consumer experience and merchant operations. Think less about payment terminals, and more about what happens before, during, and after the transaction. Your work may include areas such as:

- Customer ordering journeys across physical and digital channels - Merchant workflows for managing incoming customer requests - Staff-facing operational experiences - Fulfilment and order lifecycle management - Merchant productivity and operational efficiency - Experiences that connect customer-facing journeys with what happens inside the business We care much more about solving merchant problems than shipping feature lists1 …