Customer Order Coordinator, Lystrup

Would you like to take ownership of your own customer cases, work closely with customers and be part of a team where every day brings something different? Then join us and help keep orders moving from request to delivery. We are facing an exciting future with considerable growth and demanding changes, as we deliver advanced technologies and mission critical solutions for the defense and aerospace industry.

Our systems provide security for people on land, at sea and in the air. Therefore, we are looking for a Customer Order Coordinator to become part of this journey and contribute to our overall purpose – securing people through advanced technology. Your role in our team As our new Customer Order Coordinator, you will be responsible for your own customer cases and follow them from quotation and order through to delivery.

You will communicate directly with customers, align expectations and agreements, follow up on orders, handle returns and coordinate repairs. You will also help identify products and work across departments to find the right solutions. The role is fast-paced and involves technically complex products, export requirements and several IT systems, including ERP and ticket management.

You will receive thorough training and gradually take on more responsibility as you build your product and process knowledge. You will become part of a team of 5–6 colleagues1 …