Global Customer Insights Lead

Are you passionate about driving insights and influencing strategic decisions? Do you want to work closely with key brands, affiliates, and senior management to enable strategic decision making? If so, read on and apply today for a life-changing career.

Your new role In this role, you will lead the preparation of high-quality insights for key products and portfolios, delivering best-in-class customer and consumer analyses that enable strategic and operational decision-making at the highest levels of the organisation. You will be a trusted partner to stakeholders across the business, ensuring insights are not only rigorous but actionable.

Your key responsibilities will include:

- Driving quantitative and qualitative market research projects for strategic launch and pipeline products, portfolios, and areas of interest on a global level - Leading the situational analysis process for prioritised products, feeding directly into the brand strategy process - Building the foundation for new ways of driving insights — from AI-powered tools and secondary resources to social media listening, both internal and external - Providing recommendations for senior management strat1 …