IT Support Student Assistant

Employment type: FULLTIME. Requisition: 8380070. Læger uden Grænser (MSF) is looking for a IT Support Student Assistant Læger uden Grænser works in more than 70 countries around the world, where we provide emergency medical aid to people in conflict and disaster zones. We are currently looking for a student assistant for our Danish office.

In close collaboration with the Head of ICT and the IT Team, you will work with a broad array of exciting and diverse tasks, technologies and services, including but not limited to Microsoft Entra ID, Active Directory, Azure resources, Intune configuration, and PowerShell scripting. You will also support the full Microsoft 365 platform, including Teams, Outlook, SharePoint, and OneDrive.

The role combines hands-on technical tasks, end‑user support, various project work and continuous improvement of our IT environment and service level. Key Areas of Responsibilities End-User Support - Provide 1st and 2nd line support to employees across the organization. - Troubleshoot issues related to Microsoft 365 applications (Teams, Outlook, OneDrive, SharePoint, Office apps).

- Assist users with device issues (Windows laptops, mobile devices, peripherals). - Document and maintain support procedures, user guides, and knowledge base. Microsoft Entra ID, Active Directory & Identity Management - Manage user and group lifecycles1 …