IT Services & Support Technician

Employment type: Full time. Remote: Not Remote. Requisition: JR9290. Start: 2026-09-16.

Country: United States of America. Job title: IT Services & Support Technician Location: Dallas, Texas Schedule: onsite Reports to:

• IT Service Delivery Manager Hempel, founded in Denmark in 1915, is a world-leading supplier of trusted coating solutions.
• Across the globe, our products protect and beautify buildings, infrastructure and other assets, and play an essential role in our customers' businesses.
• They help minimize maintenance costs, improve aesthetics, and increase energy efficiency.
• Through our brands Hempel, Neogard, Crown Paints, Wattyl and Farrow & Ball, we provide solutions for the Marine, Energy, Infrastructure and Decorative industries.
• Customer‑focused Onsite IT Support Technician with 3 to 5 years of proven skills and hands‑on experience supporting Microsoft enterprise environments.
• This role is ideal for someone who thrives in a fast‑paced setting, enjoys solving technical challenges, and takes pride in delivering excellent end‑user support.

Essential Responsibilities

End‑User Support - Provide onsite technical assistance for laptops, desktops, mobile devices, and peripherals - Troubleshoot and resolve issues related to Windows OS, Microsoft Office 365 applications, and hardware failures - Technical support on RF scanners, label and network printers1 …