Head of customer communication, Denmark

Would you like to play a key role in delivering exceptional customer at Nordea? We are looking for an experienced and highly driven Head of Customer Communication to lead a team of communication specialists and shape how we communicate with our customers and employees across our business areas.

In this role you bring together deep communication expertise, customer insight and behavioural understanding to create communication that makes a difference and positions Nordea as personal, expert and responsible. About our team As the Head of Customer Communication, you will be leading a team of communication specialists supporting our business areas Personal Banking, Business Banking and Private Banking Denmark.

The team connects customer communication with strong internal communication and plays an important role in advising, planning and producing communication that supports great customer experiences and keeps leaders and employees informed and equipped with relevant information and business implementations.

The Customer Communications team has a broad range of stakeholders and works closely together with Group Brand, Communication and Marketing (GBCM) in Denmark, who focuses on related areas of communications and marketing (social media, pr, marketing and branding)1 …