Senior Cloud Solution Architect

Employment type: Full-Time. Remote: onsite. Profession: Customer Success. Discipline: Cloud Solution Architecture.

Role type: Individual Contributor. Work site: 2 days / week in-office. Travel: 25-50%. Overview With more than 45,000 employees and partners worldwide, the Customer Success Unit organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft products and services, ignited by our people and culture.

We are responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join us and help us accelerate AI transformation for our customers and the world.

We are looking for a Senior Cloud Solution Architect (CSA), specializing in AI solutions, who is passionate about driving our customers' AI transformation journey with Copilot Chat, Agents, and M365 Copilot.

This is a senior, customer-facing role that serves as a strategic trusted advisor and technical subject matter expert to executive and technical decision makers, accelerating AI adoption and change management by creating business value and ROI1 …