Technical Support Associate Abbott Rapid Diagnostics | Denmark

Employment type: Full time. Requisition: 31161811. Start: 2026-10-02. Country: Denmark.

JOB DESCRIPTION

Technical Support Associate Abbott Rapid Diagnostics | Denmark Bring your customer service expertise to healthcare At Abbott Rapid Diagnostics, we are committed to helping people live healthier lives through innovative diagnostic solutions. As a Technical Support Associate, you will play an important role in supporting healthcare professionals and customers who rely on our products every day.

This opportunity is ideal for a customer-focused professional who enjoys problem-solving, communicating with customers, and working in a fast-paced international environment. You will provide first-line technical support, investigate customer inquiries, and ensure a high standard of service while supporting products that make a real difference in patient care. What You'll Do As a Technical Support Associate, you will:

• - Respond to customer inquiries via phone, email, and web-based support tools.
• - Deliver a professional and timely customer experience.
• - Provide first-level troubleshooting and technical guidance on Abbott Rapid Diagnostics products.
• - Gather and document detailed information to support investigations and issue resolution.
• - Maintain accurate records of customer complaints and inquiries in line with quality and regulatory requirements1 …