Service Architect – Backup Services

Shape the future of enterprise Backup Services at Aeven Aeven is looking for an experienced Service Architect to take ownership of our Backup Service area, with Commvault as the primary technology platform. This is a key role for someone who combines deep technical understanding with commercial awareness, customer engagement skills, and the ability to bridge strategy, operations, and service development.

As Service Architect for Backup Services, you will be responsible for ensuring our backup offerings are technically strong, commercially sustainable, operationally efficient, and aligned with customer needs and requirements. You will work closely with customers, operational teams, service owners, vendors, and commercial stakeholders to develop and mature our Backup Services across Aeven’s customer base.

Your key responsibilities As Service Architect, you will be the overall architectural and service-level anchor for Backup Services. Your areas of responsibility will include:

• Acting as the subject matter expert for backup services, with Commvault as the main technology platform.
• Supporting customer engagements, including solution discussions, service design, clarification of requirements and technical sparring.
• Translating customer needs into scalable, secure, and operationally viable backup service designs1 …