Service Center Coordinator

Employment type: FULLTIME. Placering Herlev Job Description Summary As a Service Center Coordinator within the Nordic Service Center team, you will serve as the primary point of contact for customers and act as the interface between customers and GE HealthCare. You will work closely with service engineers, logistics partners, and sales representatives to deliver an outstanding customer experience.

You are accountable for the quality and accuracy of your work, contributing to efficient operations and a positive customer experience throughout the service journey. The role requires strong customer focus, effective communication, and collaboration across multiple functions.

You will operate within established processes and compliance requirements while building trusted customer relationships and ensuring that service commitments are delivered on time and to a high standard. Job Description Responsibilities Providing excellent service and support to end customers, distributors, and subsidiaries. Acting as the first point of contact for customer inquiries and service-related requests.

Receiving customer orders and manage them in accordance with company policies, procedures, and systems, ensuring timely processing through to shipment. Collaborating with internal departments to resolve customer issues, disputes, and escalations efficiently1 …