Customer & Application Support
Student Assistant in Learning Lab - Learning and technical support
Kort om jobbet
Country: Denmark. Are you interested in digital learning, technology and community engagement, and would you like to work in an organisation dedicated to development and humanitarian aid? Then Learning Lab at DanChurchAid could be the perfect place for you.
You will be part of an innovative and dynamic team of 10 colleagues all working towards creating and promoting impactful learning experiences in the communities we serve. We collaborate with units and country offices internally in DCA, but also with many other organisations around the world. Learning Lab also facilitates the global Fabo Learning Community, a membership-based community with 30 member organisations.
Our digital learning platform provides easy access to learning technology for organisations, big and small. Key responsibilities in Learning Lab:
- Fabo technical support
Manage the Fabo support mailbox, answering questions and resolving requests from users and site editors of our learning platform (fabo.org), such as access and permissions, course settings, completion tracking and media issues. - Learning site development and quality assurance:
Assist with building and editing learning sites on fabo.org, including working with platform features and carry out quality checks on sites before and after launch1 …
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