Senior GenAI Specialist

Employment type: FULLTIME. Are you excited by the move from chatbots to reliable, production-grade AI agents? Do you enjoy turning emerging AI capabilities into customer experiences that are useful, safe, measurable, and genuinely scalable? Join the Generators squad in If’s Oasis tribe and help shape the next generation of digital customer experiences in insurance.

Our GenAI-powered assistant is live across Denmark, Sweden, and Norway, helping thousands of customers every month across web and app. Now we are expanding across the whole Nordics and evolving the assistant from a strong conversational experience into a more personalized, connected, and action-oriented AI product.

You will be central to that journey: designing, building, evaluating, and operating AI systems that can use internal knowledge and APIs responsibly to help customers get the right guidance at the right moment.

About the role

As our Senior GenAI Specialist, you will be a hands-on engineer in the Generators squad. You will support technical direction while building production systems alongside the team. You will work across the full lifecycle of our AI capabilities, from agent design and retrieval to evaluation, monitoring, and continuous improvement1 …