Customer & Application Support
Director, Service Delivery - Application Support & Maintenance - Sustain Engineering
Summary
Leads application and infrastructure management services across a regional customer portfolio, overseeing service performance, governance, improvement, and delivery-led growth. The role also guides technical operations, teams, and client relationships.
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Opportunity summary
Employment type: FULLTIME. Requisition: 173708. Company description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers.
We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity.
United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.
Overview Director, Service Delivery - Application Support & Maintenance - Sustain Engineering Publicis Sapient, a global leader in Digital Business Transformation, is looking for a Director, Service Delivery to lead Application and Infrastructure Management Services across the Nordics and Central Europe.
Based in Copenhagen, the Director, Service Delivery will oversee a cross-industry customer portfolio with responsibility for contractual performance, portfolio governance, continuous service improvement, delivery-led growth and practical support for new opportunities1 …
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