Senior UX Researcher

Employment type: FULLTIME. Requisition: 8523518. Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

At WSA, we believe that better digital experiences start with a deep understanding of our customers and their needs. As a Senior Strategic UX Researcher, you will help shape our digital strategy by uncovering insights that inform product roadmaps, business priorities, and the development of user-centred digital products and services.

Your research will help us understand not only how people interact with our solutions, but also why they behave the way they do and where new opportunities lie. You will join a growing, international research team currently based across Lynge and Hyderabad, working closely with senior leadership, including VPs, and cross-functional stakeholders.

You will connect insights from different research initiatives, customer perspectives, and data sources to provide a clear picture of user needs and business opportunities.

What you will do

Lead strategic qualitative and quantitative research to inform product strategy, roadmaps, and business priorities1 …