Retail & Customer Service
Senior Specialist, Retail Operations - Sales Floor Excellence
Opportunity summary
Do you combine extensive hands-on store experience with the ability to lead complex global initiatives? Are you skilled at turning strategic priorities and operational challenges into practical solutions that work in stores? Then, keep on reading!
About the Role As Senior Specialist, Retail Operations - Sales Floor Excellence, you will shape global operating principles, standards, and solutions that improve store productivity, operational consistency, and customer experience across Pandora’s retail network. You will lead complex, cross-functional workstreams from initial problem definition through implementation and adoption.
Operating with a high degree of autonomy, you will structure ambiguous operational topics, establish the recommended approach, and bring together stakeholders across functions and markets to drive solutions forward. You will make recommendations within your area of responsibility and retain ownership of the operational assessment and direction. Your Key Responsibiltiies will include:
- Shape and continuously improve global Sales Floor operating principles, standards, frameworks, and ways of working.
- Translate strategic priorities, store needs, and operational insights into practical, scalable solutions that improve productivity, consistency, and customer experience1 …
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