Administration & Support
UX Research Student Assistant
Summary
The student assistant supports UX research across digital customer experiences, helping plan and conduct studies, analyze data, synthesize findings, and communicate insights to teams.
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Opportunity summary
Employment type: FULLTIME. Requisition: 8486620. Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.
Within Digital Customer Workflows, the UX Research & Usability team enables data-informed product and experience decisions by combining strong research methodology, robust research practices, and clear storytelling. We work across customer segments, including business-to-business experiences for hearing care professionals and business-to-consumer journeys for hearing aid wearers.
What you will do
Your primary responsibilities will include:
- Supporting the planning and execution of qualitative, quantitative, and mixed-methods research activities - Assisting with interviews, usability tests, concept evaluations, surveys, diary studies, and field research - Supporting co-creation workshops with hearing care professionals, hearing aid wearers, and internal stakeholders - Helping prepare research materials, disc1 …
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