Internal Sales Assistant (French Speaking)

Requisition: 915. Country: Denmark. Are you passionate about delivering excellent customer service in an international environment? Do you enjoy building relationships, solving problems, and supporting customers and distributors?

Then you might be the Internal Sales Assistant we're looking for to join our French Internal Sales / Customer Service team. As an Internal Sales Assistant, you will become part of our multicultural Internal Sales / Customer Service department of more than 50 colleagues located at our headquarters in Pårup, Silkeborg (Denmark).

In this role, you will support our sales representatives and customers in the French market while collaborating closely with colleagues in Denmark, and Hanoi, Vietnam.

What you can expect

At MASCOT, you’ll join a collaborative and ambitious team where customer satisfaction and continuous improvement are at the heart of everything we do. As an Internal Sales Assistant, you will play a key role in supporting our sales representatives and customers, ensuring a high level of service across our sales processes and digital solutions. Your daily tasks will include:

• - Providing telephone and email support to our sales representatives and customers, primarily in the French market.
• - Processing and entering customer orders.
• - Handling customer inquiries, returns, complaints, and warranty claims1 …