Administration & Support
VIKING Germany is looking for a Service Coordinator
Opportunity summary
Employment type: FULLTIME.
- JOIN VIKING - and help build a safer world We are looking for a committed full-time employee to join our team with immediate effect at our station in Hamburg as Service Coordinator (m/f/d) Your responsibilities in supporting the team
- Receive enquiries and support on service quotations
- Schedule resources, arrange transport (incl. barges/cranes), and coordinate with customers, ports, and subcontractors for service requests.
- Ensure correct transportation documents
- Plan and manage service delivery cost-effectively
- Maintain and update capacity planning calendar, equipment, SOA stock and floor space
- Ensuring spare parts are ordered and available for technicians prior to service jobs taking place
- Coordinate and follow up on supply of parts from suppliers/subcontractors
- Support technicians during service jobs and ensure checklists and manuals are available for technicians
- Manage complaints, report NCRs and assist with corrective actions
- Monitoring and closing all relevant work and service orders
- Issuing reports immediately and certificates related to service executed
- Ensure timely and accurate invoicing upon completion of service activities1 …
This is a shortened extract from the public vacancy. Follow the original posting for the complete and authoritative description.